Privacy Policy
Last updated: 9/27/2026
1. Information We Collect
CoachSphere collects information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information:
- Name, email address, and profile information
- Payment information (processed securely through Stripe)
- Communication preferences and contact details
- Professional certifications and coaching credentials
Usage Data:
- Information about your use of our platform
- Video and content uploads for coaching sessions
- Session recordings and coaching materials
- Device information and IP addresses
2. How We Use Your Information
- Provide, maintain, and improve our coaching platform
- Process payments and manage your account
- Connect coaches with students for coaching sessions
- Send you important updates about your account and services
- Provide customer support and respond to your inquiries
- Ensure platform security and prevent fraud
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With Coaches/Students: Basic profile information to facilitate coaching sessions
- Service Providers: Trusted third-party services (payment processing, hosting)
- Legal Requirements: When required by law or to protect our rights
- Business Transfer: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encrypted data transmission and storage
- Regular security assessments and updates
- Restricted access to personal information
- Secure payment processing through Stripe
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data
- Withdraw consent where applicable
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You can control cookie settings through your browser preferences.
7. Third-Party Services
Our platform integrates with third-party services including:
- Google (for authentication)
- Stripe (for payment processing)
- Video hosting and communication services
These services have their own privacy policies governing their use of your information.
8. Children's Privacy
CoachSphere is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@coachsphere.com
- Address: [Your Business Address]
